01. Customer Query Handling
Fast and accurate responses to inquiries, complaints, and general support.
02. Order & Billing Support
Assistance with order status, billing issues, invoices, and refunds.
03. Technical Troubleshooting
Detailed step-by-step guidance for product or service-related issues.
04. Escalation Management
Proper routing of complex issues to specialized teams.
05. Custom Templates & Reporting
Personalized email formats with analytics and performance tracking.